"Had a lovely time in the thermal baths and the hotel was quite nice. Was disappointed with the amount of graffiti around Budapest but this obviously out of your control. Once again I only have praise for the driver who looked after our transfers as he also ensured that I was able to obtain Hungary car stickers so that I could send them back to my father in Australia.

D S

"The hotel was above expectations. Although the night life in the area was very quiet, we were still very happy with it.

The transfers from the airport were well worthwhile and I would definitely recommend them to others as it is a long way and would seem very difficult to organise once you were there. The drivers were very helpful too.

I will definitely recommend 'our hungary' to all my friends.

M N

We just returned from our holiday in Budapest and Mako and wanted to thank you for the excellent arrangements. Both hotels were ideally situated and good value for money. And the internal travel worked well too. For information - we found that the train tickets included reserved seats, printed on the tickets themselves, albeit hard to see.

I appreciate it is a well-known problem that there are lots of dishonest taxi drivers there. I would like to let the Minister of Tourism know that he needs to be less tolerant of this, and get this eradicated. I use taxis a lot on business in European capitals, and there is no problem elsewhere. We were caught once, so switched to buses. So the taxi business loses out because of dishonesty, as well as discouraging tourism.

Thanks again for your excellent arrangements.

C G

"I look forward to contacting you again for my future Hungarian travel requirements.

Just a note to let you know that the train tickets have arrived safely. Thank you very much for sorting them out for me. The queues at the Budapest Railway Stations can be awesome at times. Almost as bad as in London! [big grin]

(I rather like the idea of being driven around the Lake Balaton area, especially given the excellent food and wine (!) on offer there. Always a good idea to be driven by someone else when touring the vineyards.)

Kószónóm szépen.

A B

"The Hotel is great - the grand dame of Budapest - but a bit tired around the edges but that did not matter. The Hotel spa was excellent and I had a great Thai massage. Highlights - Matthias Church, view from Fisherman's Bastion and the Opera House. We also really enjoyed the cafe culture. The transfers were great and made life very easy.

Less keen on public taxis - they try and rip you off! Air Malev was good but they overbooked the flights both ways - mainly people transferring - we nearly missed the plane out there - so I suggest you advise people to get to the airport early for both ways. Nothing below expectation - a good value and memorable trip - a glimpse of the beauty of Hungary - many thanks for organising it for us.

C C

"I had a wonderful time thank you and both the driver and the guide were really nice and good company. Robert particularly was an excellent guide and very interesting - his private tour of Budapest was probably the highlight - we spent about 5 hours looking around Budapest and he pointed out all his favourite buildings, murals, statues etc . The day trip was also good although the weather was not ideal - we skipped the basilica as Robert thought it would be too much for one day, visited the castle although we could hardly see the Danube!, had a good lunch in the artists colony village and then went to the open air museum which I thought was really interesting in fact I could have spent a lot longer there - I would really recommend it.

The only slight disappointment was Monday as I had set that aside for going to the Gellert baths but as it was Easter Monday, all the baths were closed - it would have been good to know that in advance and I told the hotel that as I could have gone on Friday or Saturday. As it was I didn't even get to see the Gellert pool!

Next time, I want to spend time just going to the various indoor and outdoor baths and spas and walking around when all the trees and flowers are out eg St Margaret Island but I will be in touch nearer the time as I will probably book an airport pick up, Budapest card and will discuss maybe a Danube Bend boat trip one day.

Many thanks for organising everything.

C D

"I would certainly be happy to recommend Our Hungary Ltd to any travellers going to Hungary. Thanks for sending me our train tickets which I received and signed for today. I would like to thank you for all your help assistance in buying these. We anticipate going to Hungary again in the future and I will continue to visit your website for information and details of your holiday offers.

D M

"We were ripped off twice when we were in Hungary by taxi drivers. In Budapest that we picked up outside a hotel in Deak Ter charged us F6000 for a trip to Nepliget! He appeared to have an official taxi with a meter that travelled faster that he did. Most of the fare seemed to be "extra" to the rate shown. In spite of protesting he refused to release our luggage from the boot until we paid and threatened to call the police if we did not pay in full.

In Debrecen we picked up a taxi in the official rank outside the railway station to take us to our hotel. He drove round in a circle of the city on the ring round to he came back to within one block of the railway station again and then drove up through the centre of the city to the hotel! It was not until the next day when we picked up a tourist map of Debrecen that we realised that the journey was three times as long as it should have been.

These bandits really do dent Hungary's tourist reputation and especially in Budapest I think that further action needs to be taken to curtail their activities. I wish there was a "taxi abuse" hotline run by the tourist authority so that complaints could be made very rapidly. At the time there seems so little one can do when you have literally been taken for a ride.

A B

"Without your help I wouldn't have been able to sort out my package holiday and certainly not my degree work with all the translation done by ourhungary.co.uk. Your support has been most helpful in taking forward my research. The drivers were on time and all the hotel bookings were correct.

P A

"I just wanted to inform you I have received the train tickets this morning and I wanted to thank you for your assistance and adaptability you showed regarding these.

S R

13.8.05